Locations

Norwich Airport

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Your points of contact

Lucy Hall

lucy.hall@wdfcareers.co.uk

01952 212561

Ed Garside

ed.garside@wdfcareers.co.uk

01952 281 920

Norwich Airport is a regional airport, serving approximately 500,000 passengers annually with flights to European destinations and various locations across the UK.

In our Norwich store, you’ll have the opportunity to promote top beauty brands like Lancôme, Charlotte Tilbury, and Clinique, alongside an extensive range of designer fragrances. You’ll also provide expert advice on luxury watches and jewellery from renowned names such as Seiko, Skagen, and Pandora, as well as offer a diverse selection of whiskies, champagnes, fine wines, and spirits.

Life at Norwich

We have a wide range of roles on offer, including Store Managers, Team Leaders, Customer Service Assistants and Replenishment Assistants. Whatever your role at World Duty Free, you can be assured we take your career and personal development seriously – whether you’re with us for the long-haul, or choosing to work with us for the summer season.

No two-days are the same working for World Duty Free. There is always something exciting happening, with a variety of in-store promotions and sales incentives for you to get behind. We’re committed to creating memorable, exciting shopping experiences for everyone who passes through our stores – and you’ll be front and centre of this.

When it comes to your Induction – prepare for an exciting and immersive day! You’ll begin by meeting the team, diving into our service standards, and taking a tour of the terminal to familiarise yourself with the space. After engaging sessions on sales and our Level Up virtual tour, you’ll explore our work social network and finalise details such as your uniform order. We’ll also guide you through essential tools, from our communication platform to valuable resources. Expect a day full of learning, connection, and a fantastic start to your journey with World Duty Free!

Apply now

Our people at
World Duty Free

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Arriving for your Interview

Norwich Airport, Amsterdam Way, Norwich, NR6 6JA

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Important Information

You’ll need to phone the World Duty Free store on 01603 487448 when you arrive and they will meet you.

Bus or Train

The Airport Park and Ride bus runs up to every 20 minutes to and from the city centre to the bus stop outside the Terminal Building.

Driving

Parking is available at the Short Stay car park. Your cost of travel and parking is not reimbursed.

Your Interview

When you arrive at the airport, please call the store on 01603 487448 and they will give you instructions on where to go.

Check out our Recruitment Process to get familiar with what happens before and after your interview.

Important Information

Please remember to bring along your Right to Work Documents! Your Passport, NI Number & Proof of Address, plus Share code if necessary.

How long should you expect your interview to take?

Expect to be with us for between 1 and 3 hours, depending on the role you are applying for and the assessment activities. We’ll brief you before your interview and answer your questions so you know what to expect on the day.

Things to know about working at Norwich

As you’ll be working airside, you’ll need to be security cleared before you can start work. This can take 6-12 weeks from when you’re offered a role. We manage this process for you and will have checked your basic details prior to interview, so the chances are this will all go smoothly.

You’ll need to pass through airport Security each time you arrive for work (it’s just like going on holiday!) – this can take around 30 minutes. You need to incorporate getting through Security into your travel time.