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Gatwick Airport

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Your points of contact

Lucy Hall

lucy.hall@wdfcareers.co.uk

01952 212561

David Collins

david.collins@wdfcareers.co.uk

01491 631 315

Gatwick is London’s second-largest international airport and the busiest single runway airport in Europe, managing 46 million passengers annually across its North and South terminals.

Given its high passenger volume and diverse clientele, our stores at Gatwick are perfectly positioned to provide exceptional customer service.

Whether you’re based in the North or South Terminal, you’ll have the opportunity to promote a range of premium beauty brands, including Lancôme, Bobbi Brown, Clarins, Clinique, Charlotte Tilbury, and Molton Brown. Our selection also features an array of designer fragrances, luxury watches, and jewelry from Michael Kors, Ray-Ban, Burberry, Hugo Boss, Citizen, and Pandora. Additionally, you’ll offer a sophisticated assortment of whiskies, champagnes, fine wines, and spirits. This wide-ranging portfolio ensures a top-tier shopping experience for travellers at Gatwick.

Life at Gatwick

We have a wide range of roles on offer, including Store Managers, Team Leaders, Mystery Shoppers, Customer Service Assistants and Replenishment Assistants. Whatever your role at World Duty Free, you can be assured we take your career and personal development seriously – whether you’re with us for the long-haul, or choosing to work with us for the summer season. 

No two-days are the same working for World Duty Free. There is always something exciting happening, with a variety of in-store promotions and sales incentives for you to get behind. We’re committed to creating memorable, exciting shopping experiences for everyone who passes through our stores – and you’ll be front and centre of this.

Apply now

Our people at
World Duty Free

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Oswaldo’s
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Oswaldo Customer Service Leader

Arriving for your Interview

Jubilee House, North Terminal, Furlong Way, Gatwick, RH6 0JW

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Important Information

You’ll meet your Assessor at Jubilee House which is on airport premises, located in the North Terminal.

Bus or Train

To arrive to Jubilee House via bus, take a bus to the Gatwick North Terminal. Once at the North Terminal, exit via the ground floor, walk under the covered walkway following the signs to the local bus stops, and Jubilee House will be on your left. If you arrive to the South Terminal, please use the Shuttle to the North Terminal. The North Terminal is a transit ride from the train station if you are arriving via train.

Driving

It is best to park in the North Terminal Short or Long Stay if travelling via car. Once parked, please head to ground floor and follow the signs for Local Buses. You will walk under a covered walkway. The building on the right-hand side is Jubilee House. Your cost of travel and parking is not reimbursed.

Your Interview

Interviews are held in one of our training rooms, located landside (not through Security, however it is in a secure location).We kindly ask that you wait in the reception of Jubilee House for our Assessors to meet you there and take you on to our training room.

Check out our Recruitment Process to get familiar with what happens before and after your interview.

 

 

Things to bring with you

Please remember to bring along your Right to Work Documents! Your Passport, NI Number & Proof of Address, plus Share code if necessary.

How long should you expect your interview to take?

Expect to be with us for between 1 and 3 hours, depending on the role you are applying for and the assessment activities. We’ll brief you before your interview and answer your questions so you know what to expect on the day.

Things to know about working at Gatwick

As you’ll be working in an airside environment, you’ll need to be security cleared before you can start work. This can take 6-12 weeks from when you’re offered a role. We manage this process for you and will have checked your basic details prior to interview, so the chances are this will all go smoothly.

You’ll need to pass through security scanners each time you arrive for work (it’s just like when at the airport, including the same liquid restrictions) – this can take around 30 minutes. You need to incorporate getting through Security into your travel time. Once inside, there are a few key guidelines to ensure our operations run smoothly and securely. For instance, high-visibility vests and safety shoes are worn at all times, and ID passes are always displayed.

To keep our environment secure, mobile phones, bags, watches and most jewellery stay in lockers. Plus, anything we sell or stock must be declared before bringing it into the warehouse. This attention to detail ensures that every day at Gatwick Bond is not only safe but also compliant.

Current roles at Gatwick Airport

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Employee Benefits at Gatwick

Bonus

Annual bonus and monthly incentive schemes for permanent employees.

Health Cash Plan

Claim cashback on your day-to-day health treatments including dental and optical.

Staff Discount

Substantial discounts for you, your friends, and your family with Emporium.

Employee Assistance Programme

Get free, confidential advice 24/7 from qualified experts.

Loyalty Scheme

Red by Dufry gives you discounts and points when travelling with our travel partners.

Parking at Work

Free parking is offered at most of our locations.

Refer a Friend

Vouchers or cash reward for recommending your friends and family to work with us.

Season Ticket Loans

We support the cost of getting to work with a loan paid back over 10 months.