Eurotunnel Folkestone

The Eurotunnel Folkestone terminal is a major transportation hub in the UK, serving as the critical rail link between Folkestone and Coquilles, France. As one of the busiest transport terminals in the country, it handles over 10 million passengers annually, providing swift and efficient connections to mainland Europe. This makes it one of the busiest travel routes between the UK and the continent.

In our Eurotunnel Folkestone store, a dedicated team, led by 1 Store Manager and supported by 4 Customer Service Leaders, provides exceptional service with a headcount of 36. The store offers a curated selection of high-profile beauty brands, including Lancôme, Clinique, and Molton Brown. Travellers can also browse designer fragrances from iconic brands like Chanel and Bvlgari, along with luxury jewellery and watches from Swarovski, Pandora, and Hugo Boss. Additionally, the store caters to connoisseurs with a diverse range of premium whiskies, champagnes, fine wines, and spirits, ensuring a sophisticated shopping experience for all who pass through this vibrant terminal.

Life at Folkestone

We have a wide range of roles on offer at Eurotunnel, including Store Managers, Team Leaders, Mystery Shoppers, Customer Service Assistants and Replenishment Assistants. Whatever your role at World Duty Free, you can be assured we take your career and personal development seriously – whether you’re with us for the long-haul, or choosing to work with us for the summer season.

No two-days are the same working for World Duty Free. There is always something exciting happening, with a variety of in-store promotions and sales incentives for you to get behind. We’re committed to creating memorable, exciting shopping experiences for everyone who passes through our stores – and you’ll be front and centre of this.

Arriving for your Interview

Holiday Inn Express, Cheriton Park, Cheriton High Street, Folkestone, CT18 8AN

Important Information

Interviews take place at Holiday Inn Express, Cheriton Park, Folkestone. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal.

Bus or Train

The nearest bus stop is Tesco at Cheriton, a 10 minute walk away from the hotel.

Driving

Parking is available at the hotel. Your cost of travel and parking is not reimbursed.

Things to know about working at Folkestone

You’ll need to be security cleared before you can start work. This can take 6-12 weeks from when you’re offered a role. We manage this process for you and will have checked your basic details prior to interview, so the chances are this will all go smoothly.

You’ll need to pass through Security each time you arrive for work (it’s just like going on holiday!) – this can take around 30 minutes. You need to incorporate getting through Security into your travel time.