Life at World Duty Free
A workplace where talent thrives
With a legacy that spans decades, we have established ourselves as a global leader in travel retail, setting the standard for excellence in customer service, innovation, and diversity.
Our commitment to excellence extends beyond our products; it’s deeply ingrained in our company culture and reflected in every interaction with our customers and colleagues.
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about us
We are proud to be part of Avolta Group, whose united offering of travel retail, food & beverage, hybrid and convenience, across airports, motorways, cruises, railways and more, spans across 1,000 locations over 73 countries.
Avolta, the new name for Dufry, resulting from the Dufry-Autogrill business combination, encapsulates our expanded vision and commitment to innovating the traveler-centered experience with enhanced digital engagement. As a company, we are on a journey towards our Destination 2027 strategy, creating a travel experience revolution by putting the traveller at our core.
- 1604 Hires in 2023
- 1602 Hires in 2022
- 15,853Applications in 2023
- 3808 Telephone Interviews in 2023
Our People Promise
At the heart of our global success story are the individuals who rise every morning with purpose: eager to contribute their talents and make a difference. We understand that when our team members feel empowered and valued, our business thrives exponentially.
Introducing the World Duty Free People Promise: a pledge to unlock your potential and foster a culture of excellence. We believe in your abilities to help us achieve greatness, and we’re committed to providing you with the support and resources you need to excel.
When you join us, expect nothing less than:
Our Values
As a member of the World Duty Free team, you’ll be immersed in our vibrant culture and guided by our core values. Together, let’s embark on a journey where your success is our priority, and every achievement is celebrated. Welcome to a world where greatness awaits — welcome to World Duty Free.
01. Brave
We are forward-thinking, innovative, disruptive and do not shy away from leading our industry into the unknown.
02. Passionate
We are passionate about service and always keen to exceed expectations.
03. Collaborative
Around the world we work as One Team, united to achieve our common goals.
04. Inclusive
We are globally connected, locally focused. Our teams celebrate diversity, differences and welcome everyone.
