Departments
Retail
As a retail team member, you’ll play a key role in engaging customers by promoting, advising on, and selling a wide range of exclusive tax and duty-free products.
Be ready for an active work environment – at Stansted Airport alone, over 46,000 passengers pass through our stores in a single day, so you’ll need the energy to stay on your feet and deliver exceptional service to each and every customer.
Effective & flexible
From luxurious fragrances and cosmetics to fine champagne, wines, and spirits, tobacco, gourmet delights, travel essentials, and stylish fashion accessories, you’ll be at the forefront of delivering an unforgettable shopping experience. The beauty of this role is you will experience working across every department in our retail store, to really enhance your customer service skills.
Join us
If you’re someone who thrives on the vibrant pulse of the airport atmosphere, then you’re in the right place! Join us and relish the unique charm of working in an airport setting. From the anticipation of passing through security every day to the exhilaration of serving customers from around the globe, every moment is infused with the electrifying energy of airport life.
Shift Patterns
Working for World Duty Free means the excitement never sleeps, and neither do we. With our stores open 365 days a year and many locations trading around the clock, you’ll experience the exhilaration of serving customers from dawn ’til dusk and beyond so you’ll need to be flexible with availability.
A full time shift will range across the hours of 4am to midnight so early starts and late finishes are likely. Our part time shifts are generally first thing in the morning or late in the evening. In some airports we need team members to work a night shift for which they earn a premium rate.
Other locations
Explore some of our locations and find your career in retail:
Heathrow
Airport
Birmingham
Airport
Manchester
Airport