Birmingham Airport

Located just over 6 miles southeast of Birmingham City Centre, Birmingham Airport is the UK’s third-largest airport outside London. With around 50 airlines, including Emirates, Turkish Airlines, and Swiss, it served 11.5 million passengers in 2023, reflecting a nearly 20% increase from the previous year.

The airport boasts an extensive catchment area, with 70% of the UK population within a two-hour drive and more direct rail connections than any other European city, making it the country’s best-connected airport.

At Birmingham Airport, we operate three diverse stores featuring a range of global brands such as Lancôme, Benefit, Clinique, Swarovski, Ray-Ban, and Oakley. Our offerings include a specialist World of Whisky department, a Pandora store, and a Best of British area showcasing souvenirs and local favorites like Cadbury’s. Additionally, we have a dedicated store in the Arrivals area for passengers returning to the Midlands, ensuring a convenient and enjoyable shopping experience for all travellers.

Life at Birmingham

We have a wide range of roles on offer at Birmingham Airport, including Store Managers, Team Leaders, Mystery Shoppers, Customer Service Assistants and Replenishment Assistants. Whatever your role at World Duty Free, you can be assured we take your career and personal development seriously – whether you’re with us for the long-haul, or choosing to work with us for the summer season.

No two-days are the same working for World Duty Free. There is always something exciting happening, with a variety of in-store promotions and sales incentives for you to get behind. We’re committed to creating memorable, exciting shopping experiences for everyone who passes through our stores – and you’ll be front and centre of this.

Arriving for your Interview

Birmingham Airport, Birmingham, B26 3QJ

Important Information

You’ll meet a member of the World Duty Free staff outside Costa of the Terminal Building just before Security.

Bus or Train

Birmingham Airport is directly connected to over 100 towns and cities via Birmingham International Station and the free ‘Air-Rail Link’ monorail system. The Air-Rail Link is free and operates between 05:15 and 02:00 daily. Rail services operate regularly from Birmingham International. Please check train times beforehand and leave in plenty of time in case of any delays.

Driving

As Birmingham Airport is so well served by public transport, we don’t recommend parking on site. Your cost of travel and parking is not reimbursed.

Things to know about working at Birmingham

As you’ll be working airside, you’ll need to be security cleared before you can start work. This can take 6-12 weeks from when you’re offered a role. We manage this process for you and will have checked your basic details prior to interview, so the chances are this will all go smoothly.

You’ll need to pass through airport Security each time you arrive for work (it’s just like going on holiday!) – this can take around 30 minutes. You need to incorporate getting through security into your travel time.

Employee Benefits at Birmingham

Bonus

Annual bonus and monthly incentive schemes for permanent employees.

Health Cash Plan

Claim cashback on your day-to-day health treatments including dental and optical.

Staff Discount

Substantial discounts for you, your friends, and your family with Emporium.

Employee Assistance Programme

Get free, confidential advice 24/7 from qualified experts.

Loyalty Scheme

Red by Dufry gives you discounts and points when travelling with our travel partners.

Parking at Work

Free parking is offered at most of our locations.

Refer a Friend

Vouchers or cash reward for recommending your friends and family to work with us.

Season Ticket Loans

We support the cost of getting to work with a loan paid back over 10 months.

Locations

Your points of contact

Life at Birmingham

Hear
Oswaldo’s
Story