Southend Airport

Southend Airport, an award-winning facility located in Essex, is poised for significant growth with plans to expand its capacity to 10 million travellers, up from its current 3.5 million.

In our World Duty Free store at Southend, you’ll have the opportunity to promote a selection of premium beauty brands, including Lancôme, Bobbi Brown, Clarins, Clinique, and Molton Brown. You’ll also offer an extensive range of designer fragrances. Additionally, you’ll showcase luxury watches and jewellery from renowned brands such as Michael Kors, Ray-Ban, Burberry, Hugo Boss, Citizen, and Pandora. Your role will also involve selling a diverse assortment of whiskies, champagnes, fine wines, and spirits, ensuring a high-quality shopping experience for every customer.

Life at Southend

We have a wide range of roles on offer at Southend Airport, including Store Managers, Team Leaders, Mystery Shoppers, Customer Service Assistants and Replenishment Assistants. Whatever your role at World Duty Free, you can be assured we take your career and personal development seriously – whether you’re with us for the long-haul, or choosing to work with us for the summer season.

No two-days are the same working for World Duty Free. There is always something exciting happening, with a variety of in-store promotions and sales incentives for you to get behind. We’re committed to creating memorable, exciting shopping experiences for everyone who passes through our stores – and you’ll be front and centre of this.

When it comes to your Induction – prepare for an exciting and immersive day! You’ll begin by meeting the team, diving into our service standards, and taking a tour of the terminal to familiarise yourself with the space. After engaging sessions on sales and our Level Up virtual tour, you’ll explore our work social network and finalise details such as your uniform order. We’ll also guide you through essential tools, from our communication platform to valuable resources. Expect a day full of learning, connection, and a fantastic start to your journey with World Duty Free!

Arriving for your Interview

London Southend Airport, Southend-on-Sea, Essex, SS2 6YF

Important Information

Your assessment will take place over Microsoft Teams. A Teams invite will follow your interview confirmation email – please check your junk mail if you don’t see it in your inbox. Please make sure you have Teams installed and up and running on your device prior to your interview.

Our Tips for Online Interviews

Make sure you’re in a quiet space, where you won’t be interrupted or have any background noise, and check in advance that your tech works. Treat the experience as you would an in-person interview – maintain eye contact, dress professionally and be ready to make a great impression!

Things to know about working at Southend

As you’ll be working airside, you’ll need to be security cleared before you can start work. This can take 6-12 weeks from when you’re offered a role. We manage this process for you and will have checked your basic details prior to interview, so the chances are this will all go smoothly.

You’ll need to pass through airport Security each time you arrive for work (it’s just like going on holiday!) – this can take around 30 minutes. You need to incorporate getting through Security into your travel time.