Work with a
global company

Take a look at our opportunities

At World Duty Free, we create unforgettable shopping experiences for travellers worldwide. Whether you’re a Customer Service Assistant helping customers find the perfect product or growing into a leadership role, every career with us is fast-paced, rewarding, and full of opportunity.

37 UK
Locations

Our benefits

Bonus

Annual bonus and monthly incentive schemes for permanent employees.

Health Cash Plan

Claim cashback on your day-to-day health treatments including dental and optical.

Staff Discount

Substantial discounts for you, your friends, and your family with Emporium.

Employee Assistance Programme

Get free, confidential advice 24/7 from qualified experts.

Loyalty Scheme

Club Avolta gives you discounts and points when travelling with our travel partners.

Parking at Work

Free parking is offered at most of our locations.

Refer a Friend

Vouchers or cash reward for recommending your friends and family to work with us.

Season Ticket Loans

We support the cost of getting to work with a loan paid back over 10 months.

View our full benefits

Our people at
World Duty Free

Hear
Kelly’s
Story

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Work with great brands

Whether you’re drawn to the energy of customer service, the excitement of working in a busy airport, or the opportunity to build a career in luxury retail, we have roles to match your ambitions.

Explore jobs at Heathrow, Gatwick, and Manchester, to name just a few of our bustling hubs of activity, offering not just travel connections but also a gateway to fulfilling careers.

Join us in delivering outstanding customer experiences and discover a role where every day brings something new.

Currently recruiting Summer 2025 roles

Customer Service Assistants – UK wide

We’re hiring seasonal Customer Service Assistants across UK airports for summer 2025! With over 200 roles available at locations including Glasgow, Edinburgh, Manchester, Birmingham, Gatwick, Bristol plus more, this is a great chance to gain experience in a fast-paced, customer-focused environment.

Ideal for students, travellers, or anyone looking for flexible work, these roles run from April to October, offering a dynamic and rewarding opportunity to be part of the World Duty Free team. Many of our senior managers started their careers as seasonal CSAs – this could be your first step into luxury retail.

Apply now and make summer 2025 unforgettable!

Search our Summer 2025 vacancies

The
Latest
News

Stay in the know

Launching Our Seasonal Recruitment for Summer 2025

World Duty Free is now recruiting for seasonal customer service staff to join our teams across UK airports for summer […]

Raising Over £200,000 for Childhood Cancer

At World Duty Free, our commitment to making a difference goes beyond our stores. Every three years, our UK team […]

A Wonderful World for Gatwick travellers

Gorillas, crocodiles and wildlife explorers will give passengers at Gatwick a wonderful experience this summer. Travellers will be introduced to […]

Top sellers to visit clean water projects in Malawi

Ethical brand One Water have launched an incentive which will see the eight top-sellers in World Duty Free stores over […]

Work with a global company